Shipping policy

Last updated: October 16, 2026

Order Processing

Orders are processed and prepared for dispatch within 1–3 business days after payment is confirmed.

We will contact you if an unexpected issue causes a significant delay.

Shipping Destinations

UkkoBricks currently ships to eligible destinations within the European Union. Available destinations and shipping options are displayed at checkout.

Please ensure that your shipping address is complete and accurate when placing your order.

Shipping Methods

All orders are sent in mailing bags. Depending on the order and destination, the following methods may be available:

Ordinary letter delivery: An economical option for orders. Ordinary letter delivery does not include tracking.
Posti parcel delivery: Available for eligible orders. Tracking is provided when included in the selected service.

Shipping prices and available methods are shown at checkout.

Delivery Times

Delivery times depend on the destination, selected service and postal operator. Any delivery times displayed at checkout are estimates and are not guaranteed.

Delivery may be delayed by postal disruptions, public holidays or other circumstances outside our control.

Incorrect Addresses and Undeliverable Orders

Customers are responsible for providing a correct and complete shipping address.

If an order is returned to us because it could not be delivered, we will contact the customer to discuss the next steps.

Lost, Delayed or Damaged Orders

If your order is significantly delayed, appears to be lost or arrives damaged, please contact us at ukkobrickssupport@gmail.com and include your order number.

We will investigate the issue and, where appropriate, contact the shipping provider. Nothing in this policy limits your statutory consumer rights.